FREQUENTLY ASKED QUESTIONS (FAQs)

Can I claim anything on private health insurance?

If your private health insurance has physiotherapy extras you may be able to claim the Belly Band 3-in-1 Belly Band. Check your rebate using the Belly Bands ARTG #282664. Email bloom.essentials@outlook.com to get the required documentation to claim.

How will I know how to use all the products in the box?

We have made how to videos on Bloom Essentials YouTube channel for most of the products. The @bloomessentialswomen Instagram also has lots of tips on how to get the most out of your products.

How much is delivery?

Delivery is set at a flat rate of $10 Australia wide for orders under $120 and free for orders over $120. If you are located in a more rural or regional area and we need to charge slightly higher to account for the increase in shipping costs. Your understanding is greatly appreciated, and we are here to assist you with any questions or concerns you may have.

Do you deliver internationally?

If you are located internationally and wish to purchase products from our website, we invite you to email us directly at bloom.essentials@outlook.com. Our team is eager to assist you with your order and provide any necessary information about shipping options, costs, and estimated delivery times. Please include details about the products you are interested in, and we will ensure a seamless experience tailored to your needs. Thank you for considering Bloom Essentials for your pregnancy and postpartum journey.

What is your return policy? 

We guarantee you will love your purchases as much as the hundreds of women who have used them on their journey to motherhood. However, customers can get a refund or exchange from Bloom Essentials within 30 days from the date you receive your items. After 30 days, we cannot offer an refund.

To return or exchange an item, it must be unused and in its original condition and packaging. We need a receipt or proof of purchase to verify your transaction. After we receive and check your return, we will email you to confirm its arrival and update you on the approval or denial of your refund. Please note that you will pay for your own shipping costs when returning an item, and these costs are non-refundable. To start a return please email bloom.essentials@outlook.com

*Exceptions apply to the Sleepybelly Pregnancy Pillow.

What can I add the collagen powder too?

The collagen is tasteless and a very fine texture so it can be added to almost all drinks and foods. Some recommendations are your morning coffee/ hot chocolate, smoothies, porridge, curries, bolognese sauce, pancake batter, baking treats such as cakes or slices. A tip is once you add the collagen powder to your food or drink, stir it quickly and immediately to help it disperse evenly and avoid it clumping up.